Frequently Asked Questions
Everything you need to know about our home fashion and decor collections.
How long does shipping take for fragile decor items?
Standard shipping typically takes 3-5 business days. All fragile items are double-boxed and insured to ensure they arrive at your doorstep in perfect condition.
What is your return policy for home textiles?
We offer a 30-day return policy for all textiles, including rugs and cushions, provided they are unused, unwashed, and in their original packaging.
Are the materials used in your products sustainable?
Yes, we prioritize eco-friendly fashion for the home. Over 70% of our current collection is made from organic cotton, recycled polyester, or sustainably sourced wood.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking link to monitor your delivery progress in real-time.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.